{"id":7577,"date":"2026-06-18T11:48:20","date_gmt":"2026-06-18T09:48:20","guid":{"rendered":"https:\/\/mahoganyspecialtycoffee.com\/right-of-withdrawal\/"},"modified":"2026-06-22T10:07:45","modified_gmt":"2026-06-22T08:07:45","slug":"dret-de-desistiment","status":"publish","type":"page","link":"https:\/\/mahoganyspecialtycoffee.com\/ca\/dret-de-desistiment\/","title":{"rendered":"Dret de desistiment"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\">[vc_row el_class=\u00bbalign-center\u00bb css=\u00bb.vc_custom_1621976277224{padding-top: 5vh !important;padding-bottom: 10vh !important;}\u00bb][vc_column offset=\u00bbvc_col-lg-7 vc_col-md-10&#8243;][vc_column_text]\r\n<h1><strong>Dret de desistiment<\/strong><\/h1>\r\n\r\n<h2 class=\"wp-block-heading\">El teu dret de desistiment de 14 dies<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Disposes d&#8217;un termini de desistiment de 14 dies des del moment en qu\u00e8 reps la teva comanda per cancel\u00b7lar la teva compra, sense necessitat de justificar-ho i sense cap penalitzaci\u00f3, tal com estableix la Directiva (UE) 2023\/2673 i la normativa de protecci\u00f3 dels consumidors aplicable al teu pa\u00eds.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Com exercir-lo<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Omple el formulari que trobar\u00e0s a continuaci\u00f3. Rebr\u00e0s una confirmaci\u00f3 autom\u00e0tica per correu electr\u00f2nic un cop registrada la teva sol\u00b7licitud. El reemborsament es tramitar\u00e0 dins del termini legal aplicable a la teva compra.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Quan no s&#8217;aplica el dret de desistiment<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">La Directiva 2011\/83\/UE estableix diverses categories de b\u00e9ns i serveis exclosos del dret de desistiment de 14 dies. Les seccions seg\u00fcents recullen els casos que poden aplicar-se a aquesta botiga:<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Articles fets a mida, peribles, segellats per higiene o suports segellats<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Els articles confeccionats segons les teves especificacions o clarament personalitzats, els b\u00e9ns que es puguin deteriorar o caducar amb rapidesa (productes peribles), els articles segellats per raons d&#8217;higiene o protecci\u00f3 de la salut i desprecintats despr\u00e9s del lliurament, i els enregistraments d&#8217;\u00e0udio, v\u00eddeo o programari segellats i desprecintats despr\u00e9s del lliurament, queden exclosos del dret de desistiment \u2014 Art. 16(a), (c), (d), (e), (i) de la Directiva 2011\/83\/UE.<\/p>\r\n\r\n\r\n\t<div class=\"ayudawp-euw-wrapper\" id=\"ayudawp-euw-form\">\n\n\t\t\n\t\t\t\t\t<p class=\"ayudawp-euw-intro\">Utilitza aquest formulari per exercir el teu dret de desistiment d&#039;acord amb la normativa de protecci\u00f3 dels consumidors de la UE aplicable. En enviar-lo, es registra la teva sol\u00b7licitud i te la confirmarem per correu electr\u00f2nic; aix\u00f2 no significa, per si sol, que el desistiment quedi acceptat.<\/p>\n\t\t\n\t\t\t\t\t<p class=\"ayudawp-euw-legal-note\">Your withdrawal is subject to the legal deadlines and conditions: the 14-day period (for goods, counted from delivery; for services and digital content, from the day the contract was concluded) and the statutory exceptions to the right of withdrawal, such as digital content you started to download or stream after agreeing to lose that right. We verify these before confirming, so submitting a request does not by itself guarantee its acceptance.<\/p>\n\t\t\n\t\t\t\t\t<form method=\"post\" class=\"ayudawp-euw-form\" novalidate>\n\t\t\n\t\t\t<input type=\"hidden\" id=\"ayudawp_euw_nonce\" name=\"ayudawp_euw_nonce\" value=\"47398730ae\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/ca\/wp-json\/wp\/v2\/pages\/7577\" \/>\t\t\t<div class=\"ayudawp-euw-hp\" aria-hidden=\"true\">\n\t\t\t\t<label for=\"ayudawp_euw_website\">Leave this field empty<\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_website\" name=\"ayudawp_euw_website\" tabindex=\"-1\" autocomplete=\"off\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_name\">Nom complet <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_name\" name=\"ayudawp_euw_name\" value=\"\" aria-invalid=\"false\"   required>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_email\">Correu electr\u00f2nic utilitzat a la comanda <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"email\" id=\"ayudawp_euw_email\" name=\"ayudawp_euw_email\" value=\"\" aria-invalid=\"false\" aria-describedby=\"ayudawp_euw_email_help\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\" id=\"ayudawp_euw_email_help\">L&#039;acusament de recepci\u00f3 del desistiment s&#039;enviar\u00e0 a aquesta adre\u00e7a.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_order\">N\u00famero de comanda <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_order\" name=\"ayudawp_euw_order\" value=\"\" aria-invalid=\"false\" aria-describedby=\"ayudawp_euw_order_help\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\" id=\"ayudawp_euw_order_help\">El trobar\u00e0s al correu electr\u00f2nic de confirmaci\u00f3 que et vam enviar.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_date\">Data de la comanda\n\n<\/label>\n\t\t\t\t<input type=\"date\" id=\"ayudawp_euw_date\" name=\"ayudawp_euw_date\" value=\"\" max=\"2026-11-01\" >\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_scope\">Abast del desistiment <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<select id=\"ayudawp_euw_scope\" name=\"ayudawp_euw_scope\" required>\n\t\t\t\t\t<option value=\"full\" >Comanda completa<\/option>\n\t\t\t\t\t<option value=\"partial\" >Nom\u00e9s productes espec\u00edfics<\/option>\n\t\t\t\t<\/select>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_details\">Productes afectats \/ informaci\u00f3 addicional<\/label>\n\t\t\t\t<textarea id=\"ayudawp_euw_details\" name=\"ayudawp_euw_details\" rows=\"5\" aria-describedby=\"ayudawp_euw_details_help\"><\/textarea>\n\t\t\t\t<small class=\"ayudawp-euw-help\" id=\"ayudawp_euw_details_help\">Si has seleccionat desistiment parcial, indica aqu\u00ed els productes afectats.<\/small>\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"ayudawp-euw-field ayudawp-euw-field--checkbox\">\n\t\t\t\t<label for=\"ayudawp_euw_privacy\">\n\t\t\t\t\t<input type=\"checkbox\" id=\"ayudawp_euw_privacy\" name=\"ayudawp_euw_privacy\" value=\"1\" aria-invalid=\"false\" required>\n\t\t\t\t\t<span>\n\t\t\t\t\t\tHe llegit i accepto la\n<a href=\"https:\/\/mahoganyspecialtycoffee.com\/ca\/nota-legal\/\" target=\"_blank\" rel=\"noopener nofollow\"> pol\u00edtica de privacitat<\/a>.\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"ayudawp-euw-submit\">\n\t\t\t\t<button type=\"submit\" class=\"ayudawp-euw-button\">Continua<\/button>\n\t\t\t<\/div>\n\t\t<\/form>\n\n\t\t\t<\/div>\n\t\n\r\n[\/vc_column_text][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=\u00bbalign-center\u00bb css=\u00bb.vc_custom_1621976277224{padding-top: 5vh !important;padding-bottom: 10vh !important;}\u00bb][vc_column offset=\u00bbvc_col-lg-7 vc_col-md-10&#8243;][vc_column_text] Dret de desistiment El teu dret de desistiment de 14 dies Disposes d&#8217;un termini de desistiment&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-7577","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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Mahogany","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mahoganyspecialtycoffee.com\/ca\/dret-de-desistiment\/","og_locale":"ca_ES","og_type":"article","og_title":"Dret de desistiment - Mahogany","og_description":"[vc_row el_class=\u00bbalign-center\u00bb css=\u00bb.vc_custom_1621976277224{padding-top: 5vh !important;padding-bottom: 10vh !important;}\u00bb][vc_column offset=\u00bbvc_col-lg-7 vc_col-md-10&#8243;][vc_column_text] Dret de desistiment El teu dret de desistiment de 14 dies Disposes d&#8217;un termini de desistiment&hellip;","og_url":"https:\/\/mahoganyspecialtycoffee.com\/ca\/dret-de-desistiment\/","og_site_name":"Mahogany","article_publisher":"https:\/\/www.facebook.com\/Mahogany-Specialty-Coffee-108321768133611","article_modified_time":"2026-06-22T08:07:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"Temps estimat de lectura":"1 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mahoganyspecialtycoffee.com\/ca\/dret-de-desistiment\/","url":"https:\/\/mahoganyspecialtycoffee.com\/ca\/dret-de-desistiment\/","name":"Dret de desistiment - 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